Refund policy

• Return & Exchange Requests: Requests must be submitted within 3 days of delivery through our Instagram DMs or WhatsApp. Unfortunately, requests received after this period cannot be accepted.
• Processing Time: All requests are reviewed within 1–3 business days. We appreciate your patience while we process your request. For any questions or special requests, please feel free to contact us.
• Inspection Upon Delivery: We strongly recommend inspecting your order while the courier is present. If you decide not to keep the item, you may return it immediately with the courier and will only be responsible for the applicable shipping fee.
• Eligibility: Items must be unworn, unwashed, unused, and returned in their original condition with all tags attached. Items that do not meet these conditions will not be eligible for a refund or exchange and will be returned to the customer.
• Refunds: Cash payments will be refunded in cash. For online payments, refunds will be issued to the original payment method or in cash, depending on availability.
• Shipping Fees: Return and exchange shipping fees are the customer’s responsibility. Original shipping fees are non-refundable, unless the return is due to an error on our side.
• Sale Items: Items purchased during sale periods or at a discounted price are final sale and cannot be returned or exchanged.